Before beginning

  1. Payment methods are attached to organization accounts, not user accounts.
  2. An organization is billed for all of its users via the payment method attached to its account.
  3. Only organization admin users can modify the payment methods.

Add payment method

  1. Sign in as an organization admin user.
  2. Go to your organization profile from the header menu.
  3. Click the Billing heading to access Billing Management.
  4. Click Add Payment Info button to open the form window.
  5. Fill out the form and click Submit Payment Info to add the payment info to the organization account.
  6. If valid payment info was provided, you will now see it listed under Payment Info.
  7. If you have multiple payment methods on your account, make sure to set the desired primary method.

Remove payment method

  1. Sign in as an organization admin user.
  2. Go to your organization profile from the header menu.
  3. Click the Billing heading to access Billing Management. 
  4. Click Delete next to a payment method to remove it.
  5. Keep at least one payment method on the account to maintain good standing.