General FAQ

Folder for adding General FAQ articles.

What is Drivetrain Hub?
Drivetrain Hub is a web platform with products and services for drivetrain engineering. We build engineering solutions that are accessible, democratized...
Sun, Dec 20, 2020 at 12:30 PM
Who uses Drivetrain Hub?
Drivetrain Hub is used by engineers, researchers, and students interested in learning, applying, and developing solutions in the field of drivetrain enginee...
Sun, Dec 20, 2020 at 12:31 PM
Why is an organization required to sign up?
Drivetrain Hub structures data and security policies based on organizations and their users. Important features like model sharing, permissions, and con...
Sun, Dec 20, 2020 at 12:33 PM
Can a user sign up without an organization?
No.  All users must belong to an organization.  However, an organization is allowed to have just one user. For personal use, we recommend signing up as ...
Sun, Dec 20, 2020 at 12:34 PM
How to add or remove an organization?
Add an organization Go to our memberships page. Click one of the "sign up" links to open a form. Choose an organization name to uniquely iden...
Sun, Dec 20, 2020 at 12:53 PM
How to add or remove users?
Before beginning All users must belong to an organization.   Therefore, an existing organization admin user is required to modify the users of an organiz...
Sun, Dec 20, 2020 at 12:51 PM
How to change user role and membership plan?
Before beginning All users must belong to an organization.   Therefore, an existing organization admin user is required to modify the users of an organiz...
Sun, Dec 20, 2020 at 12:57 PM
How to add or remove payment methods?
Before beginning Payment methods are attached to organization accounts, not user accounts. An organization is billed for all of its users via the payment...
Sun, Dec 20, 2020 at 1:05 PM
How does billing work for user memberships?
Summary Organizations require payment info to maintain good standing. User memberships are billed monthly to the organization. Only admin users can make...
Sun, Dec 20, 2020 at 1:13 PM
How does billing work for consulting services?
Consultant Match services have certain billing requirements for clients and consultants.  Read below. Clients Your first RFQ is free, but subsequent RFQ...
Sun, Dec 20, 2020 at 1:23 PM